State Farm® Insurance Agent Sonia Avalos
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ayden burnett
January 15, 2026
"Sonia is always professional and prompt. Added new driver to my policy within minutes."
paul johnson
January 15, 2026
"My vehicle was declared a total loss by the State Farm Claims Department on December 30, 2025. At the time of the loss, my policy was fully paid, active, and in good standing with no lapse in coverage. The policy included bodily injury limits of 100/300, $5,000 in medical payments coverage, $50 per day rental coverage, a $100 deductible, and uninsured motorist coverage. Lienholder coverage was properly listed and acknowledged in the policy file. Despite these undisputed facts, it is now mid-January and State Farm has failed to issue any payment whatsoever related to this claim. I remain without a vehicle. State Farm refused to release the vehicle back to me when I attempted to retrieve it. The lienholder has not been paid, and I have not received a single dollar—despite the claim being declared a total loss weeks ago. This delay is unreasonable, unjustified, and unacceptable. There is no lawful or contractual basis for withholding payment after a total loss determination, particularly when coverage is confirmed and premiums were fully paid. State Farm’s actions have caused ongoing financial hardship and deprivation of transportation, while the company continues to hold both the vehicle and the settlement funds. As a result of this conduct, I canceled my policy after the vehicle was totaled, as it is unreasonable to continue paying insurance premiums for a vehicle that State Farm has declared a total loss and refused to return. Any post-loss policy changes do not affect coverage in force at the time of the accident. Despite this, State Farm has also failed to promptly process and issue my premium refund. These facts raise serious concerns regarding claims-handling practices, bad faith delay, and consumer harm. Immediate resolution is required."
Edwin Gonzalez
December 19, 2025
"Sonia is has amazing customer services & always available to help!"
"Thank you, Edwin, for your kind words about our customer service. We're glad to be available whenever you need assistance. Your support means a lot to us. "
Laurie Sallas
December 5, 2025
"Sonia is Always available. She has made every situation clear and easy. Excellent job done always, and Yvette is an excellent employee to have. She make every experience stressless. I thank her very much."
"Thank you so much Laurie. We appreciate you!"
Silva Trailer
December 5, 2025
"The best most courteous staff I have ever dealt with. They gave me the cheapest quote for my very expensive motorcycle and I appreciate all their support and Communication"
"Thank you, Silva, for your kind words about our team! We're glad to hear that we could provide you with a competitive quote for your motorcycle and that our communication met your expectations. Your support means a lot to us. "
Tousen Kaname
December 5, 2025
"I always have a great time here. Staff is always friendly and knowledgeable"
"Thank you, Tousen, for sharing your experience with us. We're glad to hear that our friendly and knowledgeable staff made your visit enjoyable. We look forward to serving you again!"
meghan del mastro
November 30, 2025
"Yvette was very kind and gave a lot of good information"
"Thank you, Meghan, for your feedback. We're glad to hear that Yvette was able to assist you with helpful information. If you have any more questions or need further assistance, feel free to reach out."
PKcoach PS4
November 30, 2025
"Great people!"
"Thank you! We're glad to hear you think highly of our team. Your feedback means a lot to us."
Christeena Banagas
November 30, 2025
"amazing service"
"Thank you, Christeena, for your kind words and the 5-star rating. We're glad to hear you had an amazing experience with our service. If you need anything else, feel free to reach out."
Kevin Quast
November 5, 2025
"I hate to say this, but I actually enjoy paying my bill! Brianne quickly and efficiently tended to the purpose of my call. She went above and beyond normal customer service, she was engaging and sincere with her questions. I always look forward to her answering my call. Thanks again!"
"Hi Kevin, Thank you so much for your kind words! We’re thrilled to hear that Yvette provided you with such a great experience. We’ll be sure to pass along your feedback—she’ll be delighted to know she made such a positive impact. We appreciate your support and look forward to assisting you again!"
Erika Trujillo
October 26, 2025
"Awesome customer service! 10/10 recommend!"
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
Micah Kim
October 19, 2025
"Great"
"Thank you, Micah, for your great review! We're glad to know you had a positive experience with our agency. If you need any further assistance, feel free to reach out."
Aileen Acosta
October 19, 2025
"Life insurance amazing"
"Thank you, Aileen, for your feedback! We're glad to hear that you found our life insurance services amazing. If you have any questions or need further assistance, feel free to reach out."
Carmen Carlos
October 19, 2025
"Life insurance 10/10. Great service"
"Thank you, Carmen, for your feedback! We're glad to hear that you had a great experience with our life insurance services. If you have any questions or need further assistance, feel free to reach out."
Amya Nicole
October 19, 2025
"She is great and helped with my claim !"
"Thank you, Amya Nicole, for your kind words! It's great to hear that you had a positive experience with your claim. If you need any further assistance, feel free to reach out. "
David Figueroa
October 19, 2025
"Great life insurance"
"Thank you, David, for your feedback on our life insurance services. It's great to know that you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out."
Noelia Castillon
October 19, 2025
"Amazing !!! Sooo niceeee !"
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
itzel castillon
October 19, 2025
"Good 👍🏻"
"Hearing about your positive experience makes our day! We appreciate your trust and are always here to help!"
Jocelyn Brownlee
October 19, 2025
"Love this insurance"
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Jackie Brownlee
October 19, 2025
"Love this insurance"
"We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support! "
J Si
October 19, 2025
"Yvette's service 10/10!"
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
Gracie Mendoza
October 17, 2025
"Evytte is extremely helpful and made the whole process easy! All my questions were answered with full clarity!"
"Thank you, Gracie, for your kind words! We're glad to hear that Evytte was able to assist you and make the process smooth. If you have any more questions, feel free to reach out anytime. "
Skylar Boose
October 17, 2025
"Evette was such a help, and was very friendly. Highly recommend asking for her."
"Thank you, Skylar, for your kind words about Evette. We're glad to hear she was helpful and friendly during your visit. Your recommendation means a lot to us. Best regards!"
Yesenia Chavez
October 17, 2025
"Service at this location is 10/10"
"Thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you! "
Arianna Rodriguez
October 17, 2025
"This is office was so helpful"
"It’s customers like you, Arianna, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs."