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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Greenler

March 12, 2025

5  out of  5
rating by Rick Greenler
"Erica was very helpful. She's the reason I chose Starte Farm. I really appreciated how she explained all my options and what all was included in insurance package I needed/wanted. Thank You Erica."
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Robert Kyle

March 10, 2025

5  out of  5
rating by Robert Kyle
"Awesome service and very professional"
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Sheryl

March 6, 2025

5  out of  5
rating by Sheryl
"I have had State Farm Insurance ever since I could drive! (a very long time ago!) They have never let me down, even though I’ve gone through many different offices and representatives in different states of the USA. Everyone who has ever helped me there has been knowledgeable and pleasant to work with. Yevette who helped me today, is also a good example of that. I am sticking with State Farm; I feel I can trust them and I have loyalty to the brand."
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jake boggio

March 6, 2025

5  out of  5
rating by jake boggio
"Very helpful every time I need anything thanks to Yvonne this time for a smooth payment"
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loudog

March 5, 2025

5  out of  5
rating by loudog
"Very helpful and attentive to what I needed. Solved the issue immediately. Thanks"
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Kevin Quast

March 4, 2025

5  out of  5
rating by Kevin Quast
"Yvette quickly and efficiently tended to the purpose of my call. She went above and beyond normal customer service, she was engaging and sincere with her questions. I always look forward to her answering my call. Thanks again!"
We responded:
"Hi Kevin, Thank you so much for your kind words! We’re thrilled to hear that Yvette provided you with such a great experience. We’ll be sure to pass along your feedback—she’ll be delighted to know she made such a positive impact. We appreciate your support and look forward to assisting you again!"
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ricardo gonzalez

February 28, 2025

5  out of  5
rating by ricardo gonzalez
"I had the pleasure of speaking with Brianna over the phone, and I couldn't be more impressed with her level of service. Thank you, Brianna, for your outstanding customer service! State Farm is lucky to have you."
We responded:
"Hi Ricardo, Thank you so much for your kind words! Brianna truly cares about providing the best service, and it means a lot to hear that she made such a great impression. We’ll be sure to share your feedback with her—she’ll be so happy to know she made your experience a positive one. We appreciate you and look forward to assisting you again!"
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Alando Durrett

February 28, 2025

5  out of  5
rating by Alando Durrett
"⭐⭐⭐⭐⭐ Exceptional Service from Brianna at State Farm! I had an amazing experience working with Brianna at State Farm! From the very beginning, she was professional, knowledgeable, and incredibly helpful. She took the time to explain all my options clearly, ensuring I found the best coverage for my needs at an affordable rate. What truly sets Brianna apart is her dedication to customer service. She was always responsive, patient, and went above and beyond to make the process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients, and Brianna does just that. If you’re looking for an insurance agent who is friendly, reliable, and truly has your best interests at heart, I highly recommend Brianna at State Farm. She’s the best!"
We responded:
"Hi Alando, Wow! Thank you so much for your incredible review and for sharing your experience with Brianna. It’s wonderful to hear how her professionalism, knowledge, and dedication made such a positive impact. She truly cares about her clients, and your kind words will mean the world to her! We’re so grateful for your support and trust in State Farm. If you ever need anything, we’re always here to help!"
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Carl Dixon

February 27, 2025

5  out of  5
rating by Carl Dixon
"Sonia and her team is always very helpful and welcoming."
We responded:
"Hi Carl, Thank you for your kind words! Sonia and her team truly strive to provide a helpful and welcoming experience, and your feedback means so much. We appreciate your support and look forward to assisting you again!"
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Sara Bernal

February 26, 2025

5  out of  5
rating by Sara Bernal
"This branch has been amazing! Albert was exceptional. I took a while to get back to him, but he remembered all my info and got me taken care of so quickly! Defintely happy with my business here and glad I chose to return to get my insurance finalized."
We responded:
"Hi Sara, Thank you for your amazing review! We’re so happy to hear that Albert provided such exceptional service and made the process smooth for you. We truly appreciate your business and are glad you chose to return to finalize your insurance with us. If you ever need anything, we’re always here to help!"
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R Vega (VegaNotVegan)

February 20, 2025

5  out of  5
rating by R Vega (VegaNotVegan)
"When I began reevaluating my insurance needs this past January, I unexpectedly stumbled upon the Sonia Avalos State Farm office online. I was skeptical about what they could do for our family. Wow, what an unexpected surprise! The Sonia Avalos team was AWESOME, in particular, Albert M. He was easy to work with, very professional, and attentive to what I had to say and our family's needs. They put together a great Home and Auto Policy that was both comprehensive and within our budget. They saved us ~$700/mth on auto and ~$1600/year on our home after a rate hike from a competitor. Thank you, Albert, for all of your help. I highly recommend you call and see what they can do for you and your situation."
We responded:
"Hi Mr. Vega, Wow! Thank you so much for sharing your experience. We’re thrilled to hear that Sonia Avalos’ team, especially Albert, exceeded your expectations and helped you find the right coverage at a great value. Saving that much on your home and auto insurance is incredible, and we’re so happy we could help! Your recommendation means the world to us. If you ever need anything, we’re always here for you!"
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Claudia Gonzalez

February 18, 2025

5  out of  5
rating by Claudia Gonzalez
"Yvette has always been extremely helpful and professional. I’ve never had a bad experience and for that reason I continue to come back."
We responded:
"Hi Claudia, Thank you for the kind words. I’m so glad to hear Yvette was able to assist. We appreciate you much! "
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Matthew Boyan

February 18, 2025

5  out of  5
rating by Matthew Boyan
"Sonia helped with my homeowners policy. We have been with State Farm a number of years. I don’t have to tell everyone the frustration with insurance especially in California. I appreciate Sonia’s help and professionalism working to keep Our policy reasonable."
We responded:
"Hi Matthew, Thank you for taking the time to leave such a thoughtful review! I’m so glad I could help make the process smoother for you. I understand the challenges that come with insurance, especially in California, and I truly appreciate your trust in me and State Farm over the years. It’s always a pleasure to assist you and ensure your policy stays affordable. Please don’t hesitate to reach out if you need anything else! "
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Tristan Gonzalez

February 14, 2025

5  out of  5
rating by Tristan Gonzalez
"Erica was amazing. She helped me with all of my concerns, and made getting my policy, very easy and hassle free. 🙂"
We responded:
"Hi Tristan, Thank you for the wonderful review! We’re thrilled to hear that Erica was able to address all of your concerns and make your experience smooth and hassle-free. We truly appreciate your feedback and are always here to help with anything you need in the future!"
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Cassandra Tuason

February 14, 2025

5  out of  5
rating by Cassandra Tuason
"Sonia is the best agent. She would always respond back to me or answer my calls. She was so understanding and really good to work with. Thank you State Farm"
We responded:
"Hi Cassandra, Thank you for your kind words! We’re so glad to hear that Sonia provided you with such excellent service. We take pride in having agents who are responsive and understanding, and it’s great to know that she made your experience a positive one. We appreciate your trust in State Farm and look forward to continuing to serve you! "
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Mikey Lovas

February 14, 2025

5  out of  5
rating by Mikey Lovas
"Always has been a very nice place to go with extremely friendly workers providing excellent detailed information on everything you need for your insurance needs! Thank you to Erica, Sonia, & everyone that works there for always providing an excellent experience!"
We responded:
"Hi Mikey, Thank you so much for the kind words! We’re so happy to hear that you’ve always had a great experience with us. Erica, Sonia, and the whole team truly appreciate your trust and enjoy helping you with all your insurance needs. It’s always a pleasure to work with you, and we’re grateful for your continued support!"
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Kathy Ruthrauff

February 11, 2025

5  out of  5
rating by Kathy Ruthrauff
"After searching for months for new, affordable auto insurance (for multi state vehicles) I stumbled upon this agent and her outstanding team!! I moved all four of my vehicles to State Farm and am saving money over my previous carrier!!! I couldn’t be more impressed with Erica and this entire team (and experience)!!! HIGHLY RECOMMEND!!!!"
We responded:
"Hi Kathy, Wow, thank you so much for your amazing review! We’re absolutely thrilled that you found us and that we could help you save money on your auto insurance. Erica and the whole team are over the moon to hear your kind words. We’re here for you anytime, so don’t hesitate to reach out if you need anything. Thanks again for recommending us – it means the world!"
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John Pascoe

February 11, 2025

5  out of  5
rating by John Pascoe
"I can’t say enough great things about Sonia at State Farm! She was incredibly helpful, always available, and truly supportive during a difficult situation. From start to finish, she went above and beyond to make sure I had everything I needed, answering all my questions with patience and care. It’s rare to find someone so dedicated and compassionate in customer service, and Sonia exceeded all expectations. If you’re looking for an insurance rep who genuinely cares and will be there for you when you need it most, Sonia is the one to call. Highly recommend!"
We responded:
"Hi John, Wow! Thank you so much for your kind words and thoughtful review. We’re thrilled to hear that Sonia was able to support you during a challenging time and provide the care and dedication you deserve. Our team takes great pride in going above and beyond for our customers, and knowing that Sonia made such a positive impact means the world to us. If you ever need anything in the future, we’re always here for you!"
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Marco Rivera

February 7, 2025

5  out of  5
rating by Marco Rivera
"Brianna thank you for your help today! It was a pleasure to speak with you!!! Thanks for the assistance!!"
We responded:
"Hi Marco, Thank you for your wonderful review! We’re thrilled to hear that Brianna provided you with great assistance. Customer satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need anything, we’re always here to help!"
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Kimberly Cooke

February 5, 2025

5  out of  5
rating by Kimberly Cooke
"Sonia has been fantastic ! So quick and responsive. Handled my insurance needs in minutes ! 100% recommend 👌"
We responded:
"Hi Kimberly, Thank you so much for your wonderful review! Sonia will be so happy to hear your kind words. She always goes the extra mile to make the process quick and seamless, and we’re glad she could help with your insurance needs. We truly appreciate your support and recommendation!"
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Glenn Scalise

February 5, 2025

5  out of  5
rating by Glenn Scalise
"Great rates and very helpful service! Many thanks"
We responded:
"Hi Glenn, Thank you for your kind words! We’re glad you found our rates competitive and our service helpful. We appreciate your support and look forward to assisting you again!"
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Binh Nguyen

January 18, 2025

5  out of  5
rating by Binh Nguyen
"My agent Brianna has been extremely helpful in solving my payment issues and provided excellent overall service since the inception. I highly recommend her to anyone who needs auto insurance."
We responded:
"Hi Binh, Thank you so much for your kind words! Brianna truly cares about our customers, and we’re so happy to hear that she was able to help you with your payment issues and provide great service from the start. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out—we’re always here for you."
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Melvin Chandler

December 13, 2024

5  out of  5
rating by Melvin Chandler
"This is no doubt the best team I've encountered in a very long time, forgive me for not remembering names, but the first person I met is Erika, love smile. I was only picking up a copy of my insurance card. Their addatude was like "no task was to big, in my case; nor to small. The atmosphere was not only professional but cozy and friendly. It's kinda refreshing when you can have a down to earth conversation in a business environment. Sonia, when a team like who their working for, they like what they do. Erika and the guy at the desk in the far back right of the office are a great reflection of great leadership. Keep up the positive interfacing."
We responded:
"Dear Melvin, Thank you so much for your kind words and for taking the time to share your experience with our team. We are thrilled to hear that you had such a positive encounter with us. It’s wonderful to know that Erika and the rest of the team made a memorable impression on you. We strive to create a professional yet friendly atmosphere, and it’s great to see that reflected in your feedback. Your recognition of our team’s dedication and positive attitude is truly appreciated. We’ll be sure to pass along your compliments to Erika and the rest of the team. Thank you once again for your support and encouragement. We look forward to serving you again in the future. Best regards, Sonia Avalos"
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visualizefate73

November 27, 2024

5  out of  5
rating by visualizefate73
"Just called hoping they offered GAP and quote. Unfortunately not but I'd like to say sorry to Albert for talking your ear ALL THE WAY OFF lol. Talking with him took a ton of weight off my shoulders and has certainly brightened my day. Thanks for your kindness and for letting me vent!"
We responded:
"Thank you for sharing your experience! We’re glad to hear that Albert was able to provide a listening ear and brighten your day. Although we couldn’t help with GAP coverage this time, we appreciate your kind words and look forward to assisting you with any other needs in the future!"
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Kylun Freeman

November 25, 2024

5  out of  5
rating by Kylun Freeman
"Received an instant and fair (given my driving history) quote after the ~15 minute questionnaire and instantly connected with Sonia to go over policy, coverage, and savings options. She was so helpful, kind, and knwoledgable-and her efforts afforded me the most wonderful experience switching insurance companies! I look forward to working with Sonia (and State Farm) in the future!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Sonia made the process smooth and enjoyable for you. She takes great pride in helping our customers, and your kind words will mean a lot to her. We’re excited to have you with us and look forward to supporting you in the future! "